Case Closed Cloud™ Announces Large U.S. Federal Contract

(January 22, 2018) Washington, DC – Case Closed Software® announced today that a large US Federal Government Executive Department has selected Case Closed Cloud™ as its next-generation investigative case management platform.

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The Department, with over 50,000 employees, is involved in investigating criminal cases and enforcing industry compliance in conjunction with their counterparts in all 50 U.S. States.

Case Closed Cloud is an innovative new Software-as-a-Service (SaaS) investigation management platform from Crime Tech Solutions, LLC – a leading provider of software to law enforcement, state agencies, and other investigative agencies.

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“Case Close Cloud is an innovative new offering, and is already disrupting the case management industry”, said Douglas Wood, the company’s founder and chief executive. “This new customer chose us specifically for our unparalleled feature set, and because they can begin using the system without any significant upfront costs or IT requirements.”

Case Closed Software offers its software in both ‘on-premise’ and ‘cloud-based’ deployments, meaning that customers can quickly deploy the functionality in the manner that best suits their business requirements.

“The five year contract gives the customer access to our full suite of case management and big data investigation analytics”, added Mehul Panchal, Case Closed Software’s chief technology officer.

Good PR fosters good police work

How police can take advantage of Facebook’s Algorithm. Posted by Tyler Wood.

It’s 2018. Facebook is over a decade old and is still not only one of the most popular social media platforms in the world, but an integral part of seemingly everybody’s life. Organizations of all types use Facebook to reach out to their target audience whether they be the local community, potential buyers, etc…

social-media-police-350x350Law enforcement organizations are no exception. Over the past decade or so, police departments around the globe have found that reaching out to their community via social media can lead to a better relationship between the police and the people they protect. It can also be a great way to crowdsource tips that could be of immense value to law enforcement.

An important aspect of social media use is understanding the algorithms that prioritize what content is seen by whom. The more people can see a post, the more the community becomes engaged with the content being shared. There are several ways to manipulate Facebook’s algorithm.

One of these ways is to share and re-share content. Every Facebook page has at least one administrator. After posting the content on the Police Department page, the admin(s) can share the the post from their personal account to get more views. Another way to ensure visibility is to curate posts so that they appeal to the target audience. Viewers will share content on their own pages more often if that content relates to them. It is important to let the audience know that they and their law enforcement live and work within the same community.

Police-Twitter-LogoIt is also important to engage with the community. Posts with more comments get pushed up higher in people’s news feeds. If a person comments on a post it is a great idea to comment back. Engaging in conversation not only makes the community feel more in touch with law enforcement, but it also helps the content to be seen by more people. Of course, there is another side to this engagement… most notably, the opportunity for mistakes and abuse.

Other helpful tips include: Share news. The way Facebook’s algorithm is set up favors content from news sources. These posts will typically be prioritized over other types of posts. It is also wise to take advantage of Facebook’s Live feature. Live videos are typically viewed over twice as many times as recorded ones.

Using these tips, law enforcement should be able to actively and effectively engage with and reach out to the communities they police. Good PR fosters good police work.

Copying Software | Stealing Data

If there was ever a reason to consider cloud-based investigation management software, this is it…

Personal identifying information (PII) related to nearly a quarter million DHS employees (and others connected with the agency) was compromised back in 2014. In May, the Homeland Security IG office found a copy of its investigative case management system—and the reams of personal information contained within it – in the possession of a former office employee, according to a department statement. Read the full story here.

Case Closed Cloud is a secure, cloud-based investigation case management solution for government and other investigation agencies. There is no software for employees to copy or download.