Category Archives: law enforcement software

The Case for Software as a Service in Law Enforcement

 

Police officers protesting against budget cuts join public sector workers striking over pensionsState and local law enforcement agencies face a growing number of challenges due to lack of resources and the ever-dwindling public coffers. As a result of  legacy technologies that compound costs – through maintenance fees, implementation expenses, hardware purchases, and software upgrades – agencies are constantly challenged to do more with less.

 

To reduce cost and increase flexibility, more and more law enforcement departments are motivated to try cloud computing- Software as a service (SaaS). The benefits of SaaS to law enforcement agencies are many and varied.

 

Reduced Investment in Software Setup

 

shutterstock-cloud-computingThe majority of the law enforcement organizations already have the needed IT infrastructure to access SaaS applications. The essential requirement is a secure and stable Internet connection with devices that can access the web.

 

Cloud Computing Lessens Technical Effort

 

With SaaS solutions, agencies can easily store data or run applications which are accessible from any web-connected device at anywhere and anytime. Instead of investing in capital expenses such as software and computer servers, departments can effectively rent these on a variable payment plan.

 

Rapid Deployment

 

SaaS is typically ready-baked for its adopters. Through SaaS, agencies eliminate much of the delays of a traditional software deployment. Once subscribed, users can literally begin enjoying the benefit of the platform immediately. Contrast that to standard software deployments which can take weeks or months to spin up.

 

cloud-computing-benefit

System Maintenance is Automatic

 

Maintenance costs for SaaS subscribers are almost free. As part of their subscription fee, the SaaS provider manages upgrades, bandwidth adjustment, and bug fixes. It removes many of the headaches that an agency’s IT group experiences with new software versions and updates.

 

Traditional Policies Can Confound Adoption

 

Even though many US agencies are already using – or considering – cloud computing, adoption of SaaS is still a tricky decision for law enforcement. Because of the need to safeguard sensitive and confidential information that is saved offsite, the pace is slower than other market segments. That tide, however, is turning.

Case Closed Software is a leading provider of investigative case management software for law enforcement agencies across the country.

 

Tennessee county turns to Case Closed for investigation management

(March 27, 2017) Case Closed™ Software, a division of crime fighting software leader Crime Tech Solutions, LLC, announced today that they have signed contract with a large well-known and historic county in Tennessee.

tennesseeThe mid-sized Sheriff’s Department in the Volunteer State chose Case Closed Software after a long, thorough search for a solution provider capable of delivering “a feature-rich, affordable solution for managing investigations and the investigative unit”. The core modules of the software include Investigative Case Management, Link Analysis, Confidential Informants Management, Property & Evidence, Gang Tracking, and Departmental Reporting. According to a company spokesperson, the software also includes a mobile application for investigators in the field, and real-time alerting designed to help agencies solve crimes faster.

Case Closed Software said that the solution is being installed immediately, and that the agency will be fully implemented by April 30, 2017.

For more information on Case Closed, visit www.caseclosedsoftware.com

newcclogocropped

A Look at Digital Policing

For law enforcement and other police service agencies, the ability to rapidly manage and interpret massive amounts of data is of paramount importance. Front line officers require timely and accurate data that enables intelligence-led decision making, and officers must be deployed proactively in order to deter and prevent criminal behavior.

abmpegasus-intelligence-led-policingAs we have written before, the true lifeblood of effective policing is data. With disparate and poorly integrated systems, however, the intelligence that can be gleaned from that data is mitigated. The information is too often hidden or lost.

In order to better utilize data – coming from sources such as Records Management Systems, Computer Aided Dispatch, Criminal Intelligence Systems, and other such repositories – innovative law enforcement agencies turn to technology-agnostic, scalable analytics platforms which blend historical and real-time data to both solve today’s crimes and predict tomorrow’s. Supported by purpose-built law enforcement analytics, agencies can keep pace with growing volumes of data and stay one step ahead of the criminals via actionable insights.

_KOK1002_RTCC+(3)

For disparate data to be transformed to actionable insights, law enforcement agencies must deal with several challenges:

  • Timeliness – Unlike fine wine, data tends to lose value over time. Crime happens in real time, and what was the case six months ago may not be the case today.
  • Reliability – The data absolutely must be trusted by the officers entrusted with using it.
  • Fragmentation – If the data is overly fragmented or otherwise unavailable, it becomes cumbersome to use and holds little value.
  • Auditability – Without a clear and recognized audit trail, agencies are not able to effectively track the decisions made in the field versus what the analytics pointed to.

5WAn analytics solution helps blend data from disparate sources in order to provide officers with a trusted, single view of the truth. Simply put, the right analytics software will help agencies manage the challenges above.

While there has been a ton of negative news related to predictive policing, recently, using an analytics platform approach allows agencies to consolidate, analyze, and utilize ALL of their data. This analysis can – and does – help agencies become more efficient and more effective.

Law Enforcement: Got Big Data… Now What?

Great article from PoliceMag.com, originally posted HERE.

gotbigdataSince its introduction nearly a decade ago, big data in the form of analytics has helped police agencies all over the world enhance decision making, improve strategies to combat crime, and ultimately solve—and prevent—more crimes. But while the benefits of mining and critically analyzing huge amounts of data are being realized in other developed countries from the United Kingdom to Canada to New Zealand, U.S. law enforcement agencies have generally been slower to jump on the bandwagon.

The reasons for slower adoption of big data tools in the United States are as varied as the nearly 18,000 state and local law enforcement agencies around the country. For many, the decision to buy or not to buy advanced crime analytics software often comes down to the usual culprit: lack of money. With few exceptions, police agencies across the country are faced with the prospect of doing more with less. And with increased pressure on local departments to put more feet on the street, do more in terms of community policing, and divert funding to equip all officers with body cams, it’s often hard for departments to make big data solutions a top priority.

Money, however, is not the only issue slowing analytics adoption in the U.S. Unlike countries such as the U.K., the American law enforcement community is decentralized. It does not have a single system of data, standards, and operations. Rather, police departments here pride themselves on their individuality and independence. Walk into a meeting where 10 different departments are represented and you will likely see 10 different colors of uniforms.

The same holds true when it comes to information sharing. While it is often assumed that police departments all work in close cooperation with each other, the reality may be quite different.

ciaNone of this is news, nor is it a criticism of U.S. police departments. It simply reflects Americans’ independent nature and the way in which law enforcement in this country is structured. It’s the thing that makes us great but, in the case of analytics, it’s also a major factor slowing analytics adoption.

Big data adoption is also hampered by the sheer size of the U.S. Sure, from a pure geographic standpoint, the U.S. and Canada are similar in size. But most of Canada’s people live in Ontario or on the West Coast, near Vancouver. There are just over 200 police departments in all of Canada. Compare that to the U.S., where there are huge differences in the make-up of the population, not to mention lifestyle, attitudes, and so much more between, say, the Southwest and the Northeast.

Law enforcement policy-makers on the East Coast don’t know what to make of their counterparts on the West Coast and vice versa. Similarly, the day-to-day needs and demands placed on a police chief in Kansas City can’t help but be very different from those of his or her peers in Chicago, Los Angeles, Seattle, or Philadelphia.

Crime analytics Mapping Predicitive PolicingAll of these factors have contributed to slowing the adoption of analytics by U.S. police agencies. They are also complicated by perhaps the most intangible impediment: fear of technology. Whether they like to admit it or not, some law enforcement leaders are more comfortable taking an “old school” approach to police work. They prefer business as usual, which means feet on the street and files stacked on their detectives’ desks, not sleek, state-of-the-art technology.

Change is never easy, especially when tried-and-true policing methods have proven to be effective. Decentralization also plays a part here – it’s easier to take technology risks when it’s mandated from above and much harder for the nearly 18,000 law enforcement chiefs in the U.S. to each take a step into the unknown. Nevertheless, change is coming, spurred in large part by the fact that the cost of advanced crime analytics is coming down.

Also easing the impact of costs to local agencies will be the dollars for big data solutions coming from the federal government. Those funds come with a catch, however, that gets at another obstacle. A significant portion of federal funds in the future will be earmarked for supporting regional initiatives. That means to be eligible for federal funds, many departments will have no choice but to work with their colleagues across jurisdictional boundaries. And while that may bring some initial resistance, regional cooperation will inevitably help to promote not just data sharing, but overall effectiveness.

criminalThe public is also demanding increased police effectiveness and efficiency. Responding to that pressure, police chiefs are recognizing that big data solutions can have a huge impact on reducing the number of man-hours it takes to sift through mountains of data in order to solve crimes. This is particularly important as law enforcement finds itself confronting not only the standard array of home break-ins, car thefts, and the like, but also the threat of “lone wolf” terrorist attacks, cybercrime, and highly sophisticated international trafficking rings.

Fortunately, as analytics software has become more affordable, it has also become easier to use. No longer the exclusive domain of the IT department, newer big data solutions are now designed to be used by front line analysts and investigators, with just one or two days of training and without the need for sophisticated oversight.

This has dramatically changed the role of law enforcement analysts. Formerly the department statistician, today’s analyst has become a critically important member of the crime fighting team, capable of rapidly moving from tactical analysis to the focal point of providing intelligence on high-profile crimes and strategic crime-fighting initiatives.

Ease of use also comes into play as a new generation of officers, many of whom were raised on Google and Xbox, begin to take on leadership roles in their departments. These individuals are used to having the latest technology at their immediate disposal. They will readily see that a big data solution can not only play a critical role in more effective policing, but also pay for itself in savings of both time and money.

cloud-dataThe growing use of cloud computing plays a role in this equation. Storing data in the cloud is becoming accepted as safe and secure, bringing with it economic advantages and removing the need for departments to provide highly specialized IT staff and infrastructure previously required to support analytical solutions.

All of these factors are combining to change the face of effective policing in the U.S. That will mean significantly greater acceptance of analytics to mine everything from social media files, emails, text messages, and the content of police RMS systems to phone records, license plate reader data, and ballistics data. Efficiencies of scale will dictate greater cooperation among departments, resulting in increased efficiency and more effective policing. Being able to quickly search and find critical information in data that police agencies already have in hand will undoubtedly improve decision making and officer safety, while helping to solve cases more quickly.

black versionCrime Tech Solutions, who earlier this year acquired TN based Case Closed Software, delivers unique value to customers with comprehensive investigative case management software, sophisticated link analysis tools, criminal intelligence management software, and crime mapping technology that includes some of the industry’s best analytics and reporting capabilities.

 

Overland Park senior crime analyst Jamie May joins Crime Tech Solutions

September 16, 2016 – (Leander, TX)  Crime Tech Solutions, a fast-growing provider of low cost / high performance crime fighting software and analytics is delighted to announce the addition of Jamie May as senior analyst and strategic advisor to the company.

jamiemayMs. May has spent over 17 years as a crime and intelligence analyst for Overland Park Police Department in Kansas, and is a recognized expert in crime analysis, mapping, and criminal intelligence. She has sat on critical crime analysis committees including the International Association of Crime Analysts’ Ethics Committee (IACA) and is a past Vice President / Secretary at Mid American Regional Crime Analyst Network (MARCAN).

“Jamie brings an incredible amount of user experience and innovation to the company”, said Kevin Konczal, Crime Tech Solutions’ VP of Sales. “She’s been active in this community for years, and co-authored the ground-breaking guide, GIS in Law Enforcement: Implementation Issues and Case Studies.”

“To me, Crime Tech Solutions represents a truly innovative company that understands how to develop and market very good technology at prices that most agencies can actually afford”, said Ms. May. “I’m looking forward to being part of the continued growth here.”

In her role with the company, Ms. May will interact with customers and prospects to help align the company’s solution strategy with market and user requirements.

black versionCrime Tech Solutions, who earlier this year acquired TN based Case Closed Software, delivers unique value to customers with comprehensive investigative case management software, sophisticated link analysis tools, criminal intelligence management software, and crime mapping technology that includes some of the industry’s best analytics and reporting capabilities.

 

 

 

 

Using crime analysis solutions to take a ‘Byte’ out of crime

_KOK1002_RTCC+(3)Posted by Crime Tech Solutions 

Law enforcement agencies everywhere are tasked with reducing and investigating crime with fewer and fewer resources at their disposal. “To protect and serve” is the highest responsibilities one can sign up for, particularly in light of recent well-publicized criticisms of police by activists in every city.

That responsibility weighs even heavier in a world with no shortage of criminals and terrorists. There’s never enough money in the budget to adequately deal with all of the issues that face an individual agency on a daily basis. Never enough feet on the street, as they say.

New Tools for Age-Old Problems

Perhaps that’s why agencies everywhere are moving to fight crime with an evolving 21st century weapon – law enforcement software including investigative case management, link and social network analysis, and, importantly, crime analytics with geospatial and temporal mapping.

analyticscity

Crime analytics and investigation software have proven themselves to be valuable tools in thwarting criminal activity by helping to better define resource allocation, target investigations more accurately, and enhancing public safety,

According to some reports, law enforcement budgets have been reduced by over 80% since the early 2000s. Still, agencies are asked to do more and more, with less and less.

Analytics in Policing

Analytics
Predictive Analytics for Policing

Analytics in law enforcement  play a key role in helping law enforcement agencies better forecast what types of crimes are most likely to occur in a certain area within a certain window of time. While no predictive analytics solution offers the clarity of a crystal ball, they can be effective in affecting crime reduction and public safety.

Predictive analysis, in essence, is taking data from disparate sources, analyzing them and then using the results to anticipate, prevent and respond more effectively to future crime. Those disparate data sources typically include historical crime data from records management systems, calls for service/dispatch information, tip lines, confidential informant information, and specialized criminal intelligence data.

The Five W’s of Predictive Analytics

Within this disparate data lie the 5 W’s of information that can be used by crime analysis software to build predictions. Those key pieces include:

  1. Arrest records – who committed crimes
  2. Geospatial data – where crimes have occurred
  3. Temporal data – when crimes have occurred
  4. Statistical data – what crimes have occurred
  5. Investigation data – why (and how) the crimes occurred

5W

Using the 5 W’s, agencies are able to gain insight and make predictions about likely future criminal behavior. For example, if a certain type of crime (what) tends to occur in ‘this’ area (where) at ‘this’ time (when), and by ‘this’ type of individual (who) for ‘this’ reason (why)… it would be wise to deploy resources in that area at that time in order to prevent the incidents from ever occurring. This, of course, is a dramatic over-simplification of the types of analytics that make up predictive policing, but illustrates the general concept well.

Although criminals will always try to be one step ahead of the law, agencies deploying predictive analytics are able to maximize the effectiveness of its staff and other resources, increasing public safety, and keeping bad guys off the street.

More about Crime Tech Solutionsblack version

Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. Our offerings include sophisticated Case Closed™ investigative case management and major case management, GangBuster™ gang intelligence software, powerful link analysis software, evidence management, mobile applications for law enforcement, comprehensive crime analytics with mapping and temporal reporting, and 28 CFR Part 23 compliant criminal intelligence database management systems.

Crime Tech Solutions’ continued growth fuels management team expansion

September 13, 2016 – (Leander, TX)  Crime Tech Solutions, a fast-growing provider of low cost crime fighting software and analytics today announced the appointment of Kevin Konczal as Vice President of Sales. The company created the position in response to rapid growth in market share for crime analysis and investigative case management software.

aaeaaqaaaaaaaaecaaaajdixztq5zgfkltliodctndi4ns05ztfjltzhowyxymjhmmu5maMr. Konczal is a seasoned start-up and marketing expert with over 30 years of diversified business management, marketing and start-up experience in information technology and consumer goods. Additionally, Konczal has over two decades of Public Safety service as a police officer, Deputy Sheriff and Special Agent.

Most recently, he held the position as a Regional Sales Manager for TriTech Software Systems, a leading provider of public safety software.

“Kevin is a seasoned executive with a combination of public service and information technology expertise”, said Crime Tech Solutions’ chief technology officer Keith Weigand. “The management team is looking forward to adding his leadership within the sales organization.”

In addition to his executive career, Konczal serves on several advisory boards, commissions and boards of directors.  He attended Oakland College studying Criminal Justice and completed the Dallas Police Academy. Notably, he was awarded the Police Commendation Award for saving the lives of fellow officers in a deadly force cblack versiononfrontation.

“The exciting thing about Crime Tech Solutions”, added Konczal “is their clear position as a fast-growing company dedicated to low price and high performance software for law enforcement.”

“I’m looking forward to working with a company that delivers true value to customers with comprehensive investigative case management software, sophisticated link analysis tools, criminal intelligence management software, and crime mapping technology that includes what I think are the industry’s best analytics and reporting capabilities”, he added.

Earlier this year, Crime Tech Solutions acquired Tennessee based Case Closed Software (www.caseclosedsoftware.com).

About Crime Tech Solutions

Crime Tech Solutions (www.crimetechsolutions.com) is a fast-growing U.S. based provider of low cost / high performance investigation software and crime analytics. The company proudly supports the International Association of Crime Analysts (www.iaca.net), International Association of Chiefs of Police (www.iacp.org), the National Sheriff’s Association (www.sheriffs.org), and the association of Law Enforcement Intelligence Units (www.leiu.org).

The company’s products include Case Closed investigative case management software, link and social network analytics, 28 CFR Part 23 compliant criminal intelligence management software, enterprise search for law enforcement, and crime analytics with mapping, reporting, and predictive policing.