Case Closed Software® Announces Cloud Version of Industry Leading Investigation Case Management Software.

November 29, 2017 (Austin, TX)   Case Closed Software®, a leader in the development of investigation software for law enforcement and commercial agencies, today announced the upcoming availability of Case Closed Cloud™, a software-as-a-service (SaaS) version of the company’s industry-leading investigative case management software.

The new offering comes on the heels of the company’s recent announcement regarding a strategic partnership with big data investigation analytics provider, Visallo®, to become the only true alternative to investigation software offered by large multinationals and Silicon Valley ‘unicorns’.

Case Closed Software is widely deployed in North America and abroad, and is generally considered to be the most feature-rich investigation platform available on the market.

“The time is right for a hybrid cloud-based investigation management platform. The software can either be accessed via the cloud or installed on premise.”

“The new version is designed to be hosted either in our secure cloud or behind the customers’ firewall”, said Douglas Wood, President of Case Closed Software. “More than half of all law enforcement agencies in the U.S. already use some type of cloud-based technologies, and the time is right for a true cloud-based investigation management platform. Through the Case Closed Cloud delivery model, our clients can access the software on any device, from any location. Customers can expect to see lower upfront costs, reduced infrastructure requirements, and a much faster deployment model.”

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According to the company, Case Closed Cloud is extremely secure, and allows agencies to manage, investigate, and close more cases, more quickly. The platform is designed to integrate with existing systems, both internal and external, that assist investigators in gathering the information that helps them throughout the investigative process.

Case Closed Cloud is developed using cutting-edge technologies, and includes specialized functionality for investigation workflow management, task and assignment support, ad hoc reporting, integrated visual link analysis, high powered big data and text analytics, confidential informant management, evidence and property tracking, a gang database module, and much more.

We expect to be live with our first SaaS customers before the end of the year.

“Case Closed is designed by former law enforcement investigators, specifically for this market”, added Tyler Wood, the company’s Director of Operations. “Over the past year, we have been approached several times by customers and business partners looking for us to deliver our functionality via the cloud.  We expect to be live with our first SaaS customers before the end of the year.”

The company said that Case Closed Cloud allows organizations to quickly implement and utilize the investigation management solution without large upfront licensing fees, and with less strain on IT resources.

About Case Closed Software

imageedit_12_9184783838Case Closed Software is the Texas-based leader in delivering investigation software to law enforcement and other investigation agencies. Developed by former law enforcement officials, the company’s software is used by dozens of agencies across the U.S. and beyond for investigation management, criminal intelligence, and powerful investigation analytics. For more information, visit https://www.caseclosedsoftware.com

Case Management: Changing ‘Overwhelm’ to ‘Overperform’

Posted by Audrey Rodgers, Customer Success Manager at Case Closed Software

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Law Enforcement Agencies today have to deal with a vast amount of information, both in physical and digital formats. Five new cases just fell into your hands today…. Those cases go with the other twenty you have already been assigned. BAM!

It’s clear that you have more than your share of work to do. Many detectives might find this a bit overwhelming and stressful, but with a bit of planning, and a great tool, you will be well on your way to keeping track of all twenty-five cases.

imageedit_12_9184783838Case Closed Software has all the functionality to assist you in that process:

  • Tracking your Cases
  • Approval Process
  • Master Name and Address database with address verification
  • Tips and Informants
  • Internal Communications via chat and email
  • Web-based Remote Case Reviews

In serving the public safety software industry for over a decade, Case Closed has heard a number of request from different departments across the country. Primary among those is the fact that Investigators do not want to be records managers, or state reporting clerks. They merely want to solve crimes.

The Case Closed application provides exactly what any law enforcement detective division needs. While other vendors focus on Records Management Systems (RMS) and Computer Aided Dispatch (CAD) software with some ‘case management’ thrown in as an afterthought, Case Closed is focused SOLELY on case management and comprehensive investigative analytics.

No other system offers more at such an attractive price point. For more information on Case Closed Software, please visit us HERE.

North Carolina county selects Case Closed Software for investigation management

(November 1, 2017)  Austin, TX – Case Closed Software™, a leading provider of investigation case management software to law enforcement agencies, today announced that a large North Carolina Sheriff’s Office has signed a multi-year contract for their best-in-class software.

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The Tar Hill State county, serving several hundred thousand residents, selected Case Closed Software after a nearly year-long search for sophisticated software that can help them work investigations more efficiently with a goal to close criminal cases more quickly.

According to Douglas Wood, President of Case Closed Software, the county selected his company’s offering due to the flexibility and overall feature set it offers.

“We’re thrilled to add this Sheriff’s Office to our delighted customer base”, said Mr. Wood. “One of the reasons we won the business is the fantastic references provided by our existing clientele, which include Police Departments, Sheriff’s Offices, State Investigation Bureaus, District Attorneys and more.”

Case Closed Software has begun implementation of the software and expects the County to be fully installed and trained by November 30, 2017.

Case Closed Software, who recently announced a strategic relationship with analytics software provider Visallo, develops and markets investigation management software, sophisticated investigation analytics, and advanced criminal intelligence software for law enforcement.

Video: Best Practices for Criminal Investigation Management

Sponsored by Case Closed Software, this 25 minute video features author and former law enforcement official Daniel McDevitt as he overviews some of the best practices developed over his 40+ year career in criminal investigations.

Daniel is the author of Managing The Investigation Unit, and Major Case Management, and is recognized across the country as a leading expert in this field.

Grab a coffee, sit back, and watch the video HERE on YouTube.

Investigative Link Analysis: Consider the Source

Posted by Tyler Wood, Operations Manager at Case Closed Software and Crime Tech Solutions

Investigative link analysis and visualization software is a powerful tool for both law enforcement agencies and the private sector investigators alike. It allows investigators to visualize the hidden, non-obvious connections that would likely otherwise go undetected. After all, we know that the human brain is much more easily able to make connections when information is presented via images rather than text.

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An example of sophisticated investigative link analysis software, courtesy of Visallo

The software does, however, need a human to tell it what to look for, and where to look for it. Information is visualized in link analysis software by importing or querying a set of data, and then organizing that data according to parameters set by an investigator. The investigator is responsible for telling the software how to organize the data, and where to gather it from.

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There are many sources of data for an investigator. Considering the source is key.

A smart investigator will utilize multiple sources when visualizing software. The majority of the time, not all the information needed for an investigation will come from the same source.

Law Enforcement investigators may need to pull RMS data, cell phone records, case management records, and even third party data, etc, to fully understand the big picture in a scenario. By using link analysis to cross-reference these data clusters against each other, the investigator is able to see even more connections, and find even more relevant data that may be crucial in solving a case.

It is important for investigators to exhaust all their resources so they can paint the clearest picture possible. This marriage of intuition and technology ensures that no connections stay hidden from investigation.

The key, as in all of life, is considering the source.

Contact us for more information about how powerful investigation big data link analysis can help your agency today.

 

Must Read: The Rise of Big Data Policing

_KOK1002_RTCC+(3)Here’s an excellent, must-read article from Andrew Guthrie Ferguson, a Professor of Law at the UDC David A. Clarke School of Law and author of the book The Rise of Big Data Policing: Surveillance, Race, and the Future of Law Enforcement (NYU Press 2017).

“The big data policing revolution has arrived. The singular insight of this innovation is that data-driven predictive technologies can identify and forecast risk for the future. Risk identification is also the goal of this book — to forecast the potential problems of big data policing as it reshapes law enforcement.”

Read the full article HERE.

In the meantime, imageedit_12_9184783838Case Closed Software™ reminds you that, as the only true alternative to Palantir®, we specialize in big data investigation analytics combined with the industry’s most robust investigative case management solution.

We are “Palantir® without the price tag and data-lock”.

 

Contact us for more information below:

Big Data Surveillance: The Case of Policing

Posted by Douglas Wood, CEO of Case Closed Software – a leader in investigation software  and analytics for law enforcement.

Headquartered here in Central Texas, I recently had an opportunity to have coffee with Dr. Sarah Brayne, Assistant Professor, Department of Sociology at The University of Texas at Austin. Ms. Brayne had just published an interesting article in The American Sociological Review. The article is titled Big Data Surveillance: The Case of Policing.

The article examines the intersection of two emerging developments: the increase in surveillance and the massive exploration of “big data.” Drawing on observations and interviews conducted within the Los Angeles Police Department, Sarah offers an empirical account of how the adoption of big data analytics does—and does not—transform police surveillance practices.

She argues that the adoption of big data analytics facilitates may amplify previous surveillance practices, and outlines the following findings:

  1. Discretionary assessments of risk are supplemented and quantified using risk scores.
  2. Data tends to be used for predictive, rather than reactive or explanatory, purposes. (Here, Crime Tech Weekly would want to differentiate between predictive analytics and investigation analytics)
  3. The proliferation of automatic alert systems makes it possible to systematically surveil an unprecedentedly large number of people.
  4. The threshold for inclusion in law enforcement databases (gang databases, criminal intelligence data, etc) is lower, now including individuals who have not had direct police contact. (Here again, Crime Tech Weekly would point out that adherence to criminal intelligence best practices vastly reduces this likelihood)
  5. Previously separate data systems are merged, facilitating the spread of surveillance into a wide range of institutions.

Based on these findings, Sarah develops a theoretical model of big data surveillance that can be applied to institutional domains beyond the criminal justice system. Finally, she highlights the social consequences of big data surveillance for law and social inequality.

The full PDF report can be downloaded via Sage Publishing by clicking here. Or, if you have general comments or questions and do not wish to download the full version, please feel free to contact us through the form below. Crime Tech Weekly will be happy to weigh in.

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